Secpoint Penetrator License Not Compatible (Problem)

Our user has problem while injecting the Penetrator license.

It looks like they are not online to activate the license.

Can you click System System Logs menu and see license in there is set correct
and try ping google.com or open google.com in web browser to see if online?

The issue is solved, yes , there is network problem setting on the Penetrator, Thanks for your response

It seems IP configuration issue, i just reset the interface via console.