Spam is not recognized anymore, threashold score is 999 ?
Where can I set the threshold back to 4.3 ?
I’ve just restarted the antispam service.
See screenshot, spam catching is working again Now.
I’m a bit worried why the spam filtering stopped working suddenly, not recognizing any spam.
The 999 is a false problem, because it's designed to work like this. This is how the whole thing works:
Based on the address the message is going to, a function must choose the correct Spam score.
If the actual "To:" user is not found, then use the domain defaults as supplied by the domain administrator. If there is no domain default, then fallback to the system default as defined in the "admin" user. If the user has not supplied a value and the domain administrator has not supplied a value and the system administrator has not supplied a value, then return 999 which will effectively let everything through and nothing will be considered Spam.
So, if all the scores have not been supplied (all 0), then the anti spam filter will be ineffective.
Based on the address the message is going to, a function must choose the correct Spam score.
If the actual "To:" user is not found, then use the domain defaults as supplied by the domain administrator. If there is no domain default, then fallback to the system default as defined in the "admin" user. If the user has not supplied a value and the domain administrator has not supplied a value and the system administrator has not supplied a value, then return 999 which will effectively let everything through and nothing will be considered Spam.
So, if all the scores have not been supplied (all 0), then the anti spam filter will be ineffective.
Now I understand. The antispam user admin is used to set the default values.
I did reset the values of admin because all the other users had “0” configured for spam score and I thought that the admin had wrong scores and didn’t inherit.
It it more clear for all users to put the default spam score and high spam score as two fields in:
Antispam > Setup >
[4.3] Global spam score threashold.
[30] Global high spam score threashold.
That menu is only available to administration users who can login to the web panel, not to antispam users. In this firmware we have done a point for him to keep these two functions separate, and now he cannot ask us to let antispam users go into the Antispam>Setup page and change stuff. Also because that page allows to do a setup for the system, not for a user.
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